Terms & Conditions

1. Definitions
“Agreement” Means these Standard Terms and Conditions, the Booking Form as accepted by the Company and any other documentation supplementary to, or pertaining to, the Course as set out by the Company in its Course Prospectus;
“Attendee” Means the person nominated by the Customer on the Booking Form;
“Company” Means FSSSouth Ltd, company number 7328928, whose registered address is 34 Vale Grove Gosport PO12 4PS;
“Course” Means the training course set out by the Company in its course prospectus;
“Course Fee” Means the charges for the Course as set out in the Course Prospectus;
“Course Prospectus” Means the description and schedule for the Course as published by the Company;
“Customer” Means the individual or organisation booking the course on behalf of the Attendees and named as such on the Booking Form;
“Booking Form” Means the Company’s course booking form as completed by the Customer.

2. Registration
No application to attend a Course will be considered for acceptance by the Company unless a Booking Form is completed by the Customer

3. Course Fee
3.1 The Course Fee is due and payable at point of submission via the web site.
3.2 The Course Fee is inclusive of Value Added Tax .
3.3 The Course Fee includes such documentation as is appropriate to the Course. Travel, accommodation and any other expenses incurred by the Attendees are not included in the Course

4. Cancellation and Substitution by Customer
4.1 The Customer may cancel their registration by providing the Company with a written notice of cancellation a minimum of ten (10) business days before commencement of the Course. If written notice of cancellation is not received within ten (10) business days then a reduced refund is offered. Please refer to the refund policy.
4.2 The Customer may, with the Company’s written agreement, substitute an alternative Attendee. There will no charge for the substitution.

5. Course cancellation or rearrangement
5.1 The Company reserves the right to cancel courses or rearrange course dates and course locations. The Company will endeavour at all times to give the Customer as much advance notice as possible of any change. In the event of a cancellation, or if the Course cannot be rearranged to the satisfaction of the Customer, then the Company will provide a full refund of the Course Fees.
5.2 The Company will not be liable for any other costs incurred in the cancellation or re-arrangement of courses.

6. Special needs
The Company will endeavour to accommodate any special needs of the Attendees provided that these are notified to the Company on the Registration Form and the Company considers that it is both reasonable and practical to provide for these special needs.

7. Copyright and Intellectual Property Rights
All copyrights and other intellectual property rights relating to any course material provided in connection with the Course remain the sole property of the Company. No part of any course material may be copied or translated in any form without the prior approval in writing of the Company.

8. Warranty
The Company will use reasonable endeavours to ensure that the Course is presented with reasonable skill and care.

9. Liability
9.1 The total liability under this Agreement shall in no event exceed 110% of the Course Fee paid by the Customer to the Company for the provision of the Course, save in respect of liability for death or personal injury, for which the Company does not seek to exclude or limit its liability.
9.2 In no event shall the Company be liable to the Customer for any indirect, special, consequential, exemplary or incidental losses or damages or for any lost profits, revenues, contracts or anticipated savings arising out of, or related to, this Agreement, in delivering this Course.
9.3 The Customer shall indemnify and hold harmless the Company, its directors, officers, agents and employees against all claims arising from any breach of the Customer’s obligations under this Agreement.

10. General
10.1 These General Terms and Conditions shall apply to the Agreement and supersede all prior discussions, correspondence and presentations.
10.2 These General Terms and Conditions may not be varied except by the written agreement of the Company.
10.3 The Company reserves the right to amend the content of any Course without notice to the Customer where it is considered by the Company that this does not fundamentally alter the content of the Course.
10.4 Neither the Company nor the Customer shall be in breach of their respective obligations if such failure results from circumstances that are beyond the defaulting party’s reasonable control. The Company and the Customer agree to give written notice forthwith to the other on becoming aware of an event of force majeure, such notice to contain details of the circumstances giving rise to that event and its expected duration.

11. Law
The Agreement shall be governed by and interpreted in accordance with the law of England and Wales and shall be subject to the exclusive jurisdiction of the English Courts.